Payment Policy

Transparent information about billing, subscriptions, and payments

Payment Methods

We accept all major credit and debit cards for secure and convenient payments. All transactions are processed securely through Stripe, ensuring your payment information is protected.

Accepted Cards:

  • ✓Visa
  • ✓Mastercard
  • ✓American Express
  • ✓Discover

Subscription Plans

Free Plan

$0/month

Daily check-in credits and basic access to all AI features. Perfect for trying out the platform.

Lite Plan

$15/month or $120/year

300 monthly credits that refresh every billing cycle. Save 17% with yearly billing.

Pro Plan

$29/month or $174/year

800 monthly credits that refresh every billing cycle. Save 17% with yearly billing.

Billing Cycle

1

Monthly Subscriptions

Billed on the same day each month. Credits refresh at the start of each billing cycle. Unused subscription credits do not roll over.

2

Yearly Subscriptions

Billed once per year. Monthly credits are distributed every month throughout the subscription year. Save 17% compared to monthly billing.

3

One-Time Purchases

Credit packages are charged once. Purchased credits are valid for 2 years and never expire during this period.

Plan Changes

Upgrading Your Plan

Upgrades take effect immediately. You'll be charged the prorated difference for the remaining billing period, and your new credit allocation becomes available right away.

Downgrading Your Plan

Downgrades take effect at the end of your current billing period. You'll continue to enjoy your current plan's benefits until then. No refunds are provided for downgrades.

Cancellation & Refunds

•
Cancel Anytime: You can cancel your subscription at any time from your account settings. No cancellation fees or hidden charges.
•
Access After Cancellation: Once canceled, you'll continue to have access to your plan benefits until the end of your current billing period.

Refund Policy: For detailed information about refund eligibility, time limits, and how to request a refund, please see our Refund Policy page. View Refund Policy

Billing & Invoices

All billing is handled securely through Stripe. You'll receive email receipts for all transactions. Access your billing history and download invoices anytime from your account settings.

Manage Your Billing:

Visit Settings → Billing to update your payment method, view transaction history, download invoices, or manage your subscription through the Stripe customer portal.

Payment Failures

If a payment fails, we'll notify you by email and retry the payment automatically. If payment continues to fail, your subscription will be marked as past due and your subscription credits will be temporarily suspended. Update your payment method to restore access. Your account will not be deleted, but access to subscription features will be limited until payment is resolved.

Important Notes

  • •All prices are in USD and do not include applicable taxes.
  • •Prices are subject to change, but we'll notify you in advance of any changes to your subscription.
  • •Subscriptions automatically renew unless canceled before the renewal date.
  • •We do not store your credit card information - all payment data is securely handled by Stripe.

Have questions about billing or payments? Contact us at feedback@aipose.ai